Frequently Asked Questions
Our comprehensive bus tracking services leverage data provided by Transport Open Data, a robust platform managed by the New South Wales (NSW) government. This collaboration ensures that our users benefit from accurate and up-to-date information regarding bus locations and schedules.
The real-time tracking data for our buses is dynamically refreshed every 15 seconds, while route details are updated once per day. This schedule reflects the cadence with which we receive updates from the relevant data providers and, unfortunately, adjustments to this process are currently not feasible.
No, You have the convenience of using our bus tracking service without needing to create an account.
Enhanced features within our premium account offerings are sourced from third-party providers who incur expenses for providing these functionalities. The implementation of such features is made possible through the subscription fees associated with a premium account, which helps support and sustain the overall operation and maintenance of this platform.
We are committed to expanding our school bus tracking service to encompass all of New South Wales (NSW), but this initiative will commence with a pilot program within a specific area. We appreciate your interest and encourage you to reach out if you would like to see the service extended further into NSW.
To guarantee the trustworthiness of our bus tracking data, we collaborate with reliable sources such as Transport Open Data (NSW Government), ensuring that all information is regularly updated and verified for precision and timeliness. Additionally, user feedback plays a crucial role in refining the accuracy of our service, so please feel free to share your experience or report any discrepancies you may encounter via the Contact Us page.
We welcome your input and suggestions! To share your ideas, comments, or inquiries about our bus tracking service, please visit the Contact Us section of our website for convenient access to our team who will be happy to assist you.